I am a researcher and designer experienced in ethnographic research, workshop facilitation and design strategy to inform product, interaction and service solutions around the user experience, including: food & drink branding, social service issues such as mental health and careers advice, design as social innovator for communities and conceptual projects on the supportive roles of digital technology.
I am investigating the impact and viability of strategic design innovation methodologies on the organisational change that they seek to serve in order to better meet the challenges of buy-in from many stakeholders and users.
By combining an actor-network theory approach with phenomenology, I am exploring a methodology of visual mapping to support strategic discourse between designers and SMEs. This intends to capture the emergent cross-disciplinary notions of value by which to critically and reflectively evaluate design methodologies in accordance with organisational, professional and situational demands.
Tags: design innovation, design thinking